g-batteries.co.uk customer feedback

1 to 10 comments(total:123)

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Customers comments (Our aim is to make our service better, so we need your feedback.)

I have made  purshases twice so far, both prompt deliveries, Second purchase wrong type (my mistake) e-mail to Lisha, Customer Service Department job sorted. I look forward with confidence to make further orders,

N. W. From London,Sat Mar 6

Sorry, but I wanted buy baterrie, but on your page is nowhere any "add to basket" or "go to shopp" or someting like that... I am sorry...

E. . From Nottingham,Fri Mar 5

Thanks

Thanks so much for such quick service.

M. N. From Liverpool,Sun Feb 28

superb service

ordered weds night 7.pm ariived friday 9 am 

Don't see how it could be any faster than that :)

A. C. From Manchester,Fri Feb 19

Mrs

Ordered on Tuesday am and paid xtra for special delivery. Now thursday, rather dissapointed not to have received battery, would not have paid for SD had I known. No tracking number available so I have no idead when to expect it, and I needed it for Saturday, leaving early. You should be more specific about delivery, it is very important for most people.

Dear Jones,

Please be kindly advised that our annual stock-take has been scheduled for the period from 13th to 17th Feb 2010. Hence delivery of goods for orders placed during this period will be a bit late than usual. Customer Service would also be suspended. We have told this to our customers in the confirmation mail.

But please take it easy, your order has been sent out yesterday, you will receive the order in time.

N. J. From Wigan,Thu Feb 18

Good!

got the items on saturday; thank you very much..

G. T. From Hope Valley,Sun Feb 14

What a pleasure!

Can I just say what a pleasure it has been to deal with you guys and I am extremely grateful for your speedy, professional and honest communication.

L. J. From Bristol,Sun Feb 7

Sherlock

As promised I have finally found this company, my mistake was looking for a company called G-Batteries instead of their real name which is Silver Centre. There was one guy behind a computer with no one else to be seen. He was very helpful and got the charger i needed and i can confirm works. A great price better than any other place i have found. So the only problem i have is that no one answers the phone or emails you back if they did do these things then the company would be one i would recommend.

dear sir, Please kindly note that G-Batteries is only the website name of our company, it is not a cmpany and Silver Centre is our company.
Besides, all the mails and phones from our customers we will reply them ASAP, maybe my collesgues are too busy to answer you, we are sorry about that, also we will improve this.

anonymity From Preston,Tue Jan 12

Sherlock

You try contact this place!!! Not a chance, I live where they say they are based and i cant find them. I have telephoned them no answer I have emailed them no answer. I would not place an order with them knowing there is no way of contacting them when the items do not arrive GOOD LUCK if you have ordered anything. I will try to find there business and if successful will comment again so people know if they are genuine

anonymity From Preston,Tue Jan 12

Pleased

I have recieved my order and am very pleased with the service you have 
provided.

N. N. From Notts,Sun Jan 3

1 to 10 comments(total:123)

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Editorial Policy

Our aim is to give the most accurate impression of what other customers have said about their experience of using G-batteries, but we have to balance this with other goals, such as protecting our customer's privacy, and staying out of trouble. To achieve this, all feedback we receive is treated as follows:

* All feedback received is displayed on this page, unless
- 1. the sender asks that it be kept private
- 2. we are prohibited from displaying it by law, or to comply with an order from a court of law
- 3. more recent feedback has caused it to "scroll off the page"
- 4. it is otherwise excluded in accordance with this policy
* We edit feedback, performing the following steps, when and as required
- 1. remove or abbreviate information identifying our customers, to protect their privacy
- 2. change the spelling and sentence structure to enhance clarity, while retaining the original meaning
- 3. remove or abbreviate those parts of a message which aren't feedback, don't contribute to the original meaning, or are irrelevant to potential customers
- 4. remove or abbreviate trade secrets which our competitors are dying to uncover
* Feedback will be excluded from publication if
- 1. it is in a language other than English
- 2. it is from someone who we believe hasn't actually used our services
- 3. we deem it offensive, unprofessional, libellous, illegal or a breach of what is accepted good taste
- 4. after editing (see above), there's nothing left to publish