Editorial Policy

Our aim is to give the most accurate impression of what other customers have said about their experience of using G-batteries, but we have to balance this with other goals, such as protecting our customer's privacy, and staying out of trouble. To achieve this, all feedback we receive is treated as follows:

• * All feedback received is displayed on this page, unless
  • 1. the sender asks that it be kept private
  • 2. we are prohibited from displaying it by law, or to comply with an order from a court of law
  • 3. more recent feedback has caused it to "scroll off the page"
  • 4. it is otherwise excluded in accordance with this policy
• * We edit feedback, performing the following steps, when and as required
  • 1. remove or abbreviate information identifying our customers, to protect their privacy
  • 2. change the spelling and sentence structure to enhance clarity, while retaining the original meaning
  • 3. remove or abbreviate those parts of a message which aren't feedback, don't contribute to the original meaning, or are irrelevant to potential customers
  • 4. remove or abbreviate trade secrets which our competitors are dying to uncover
• * Feedback will be excluded from publication if
  • 1. it is in a language other than English
  • 2. it is from someone who we believe hasn't actually used our services
  • 3. we deem it offensive, unprofessional, libellous, illegal or a breach of what is accepted good taste
  • 4. after editing (see above), there's nothing left to publish